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ChatGPT Now Searches Your Workspace Apps Like Slack And Drive

2025-10-24Jess Weatherbed3 minutes read
OpenAI
ChatGPT
Artificial Intelligence

OpenAI has just rolled out a significant upgrade for its professional users, making it easier than ever to find information scattered across your work and school applications. The new "company knowledge" feature for ChatGPT Business, Enterprise, and Education plans transforms the AI into a powerful, centralized search tool.

The core idea behind this update is to eliminate the need to constantly switch between different apps to find what you're looking for. This new feature, powered by a version of GPT-5, directly integrates with essential workplace tools including Slack, SharePoint, Google Drive, and GitHub. It allows ChatGPT to sift through all these connected sources to deliver a single, comprehensive answer to your query. This move positions ChatGPT as a conversational search engine for your organization's internal data, a direction also being explored by competitors like Anthropic with its recently launched "Skills" tool for Claude AI.

How Company Knowledge Transforms Your Workflow

This update builds upon beta features introduced in June but offers a much deeper level of integration. OpenAI highlights that this version was specifically trained to query multiple sources simultaneously, ensuring the answers are more thorough and accurate.

One of the most critical aspects is the inclusion of clear citations with every response. According to the official announcement from OpenAI, this allows you to see exactly where the information came from, building trust in the results. For instance, you could ask ChatGPT to create a briefing for an upcoming client call, and it could pull information from recent Slack messages, client emails, call notes in Google Docs, and even support tickets from Intercom to generate a complete summary.

Key Features and Advanced Capabilities

The company knowledge feature is also designed to handle ambiguity. If you ask a vague question like, "where did we land on company goals for next year?" it can run multiple searches across different sources to find various viewpoints and resolve any conflicting details. The tool is also adept at handling time-based information, using date filters and a process OpenAI describes as "thinking while it searches" to find the most relevant, up-to-date data.

Current Limitations and What's Next

For now, users need to manually enable the company knowledge feature when starting a new conversation. While it's active, ChatGPT cannot search the web or create visual content like charts and images. OpenAI notes that even without the feature being manually activated, ChatGPT might still use connected apps to answer questions, but the responses will lack the same depth and detailed citations. Looking ahead, OpenAI plans to expand support for company knowledge to other ChatGPT capabilities in the coming months, promising an even more integrated and powerful experience.

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