Companies Are Shifting Away From ChatGPT For The First Time

For the first time since its groundbreaking launch in late 2022, ChatGPT's dominance in the corporate world is showing signs of a slight wane. A new analysis has revealed a dip in its usage among businesses, which are increasingly turning their attention to powerful, integrated alternatives from tech giants like Google and Microsoft.

The Unprecedented Decline in ChatGPT's Corporate Use

A recent report from US software company Netskope found that 78 percent of organizations have used the OpenAI chatbot recently. This figure, while still high, is down from 80 percent in February 2025, marking the first recorded decline for the platform. The analysis drew on anonymized data from Netskope's 3,500 customers, tracking usage across 317 different AI applications.

Why Are Businesses Exploring Alternatives?

The primary reason for this shift appears to be convenience and integration. Organizations are giving preference to competitors like Google’s Gemini and Microsoft Copilot because these AI tools are already embedded within their existing office workflows, such as Microsoft Office 365 or Github. This seamless integration streamlines processes and can lead to greater efficiency.

Despite the trend, ChatGPT remains the most widely used AI tool overall. However, the gap is closing, with 55 percent of companies using Google's Gemini and 37 percent using Microsoft's Copilot.

The Broader AI Adoption Landscape

The dip for ChatGPT doesn't signal a slowdown in AI adoption in general. On the contrary, the report found that a staggering 90 percent of businesses are actively encouraging employees to use generative AI tools like ChatGPT, Gemini, or Copilot in 2025. Other popular platforms gaining traction in the corporate space include Anthropic’s Claude, Perplexity AI, the writing assistant Grammarly, and Gamma AI for creating presentations.

The Soaring Risks of Data Exposure

This rapid and widespread adoption comes with significant warnings. The biggest risk highlighted by the report is data protection. As employees use AI to summarize sensitive documents, analyze proprietary data sets, or generate source code, they risk exposing sensitive company data or intellectual property.

The volume of data being fed into these platforms is exploding. The number of prompts sent to AI bots has risen 30-fold in 2025. On average, companies now send approximately 7.7 gigabytes of data to AI chatbots each month, a massive increase from just 250 megabytes per month in 2024. “The rapid increase in data volume sent to genAI apps significantly increases the data security risk,” the report warns, emphasizing the growing potential for sensitive information to be mishandled or exposed.