OpenAI Resolves Brief ChatGPT Errors For Paid Subscribers

On the morning of Tuesday, August 5, 2025, some paying subscribers of ChatGPT experienced a brief service disruption. OpenAI quickly addressed the issue, and all services are now back to normal. Here is a breakdown of what happened and the steps taken to resolve it.

Service Disruption for Paid Users

For a 25-minute window, from 7:25 AM to 7:50 AM PT, some users on paid ChatGPT plans encountered an increased number of errors during their conversations. This period of degraded performance specifically impacted subscribers, while the status of free-tier users was not mentioned. The issue was officially logged on the OpenAI Status page.

Incident Timeline and Resolution

OpenAI's response was swift and transparently communicated through their status updates.

• Identified (2:59 PM PT): The team first acknowledged the problem, stating, "We have identified that some paid users are experiencing elevated errors for ChatGPT conversations. We are working on implementing a mitigation."
• Resolved (3:10 PM PT): Just 11 minutes after the initial identification, OpenAI updated the status to resolved. The team confirmed that services had fully recovered from the earlier disruption.

All Services Fully Recovered

The final update confirms that the period of elevated errors is over. OpenAI announced, "Between 7:25 and 7:50am PT, some paid users may have experienced elevated errors on ChatGPT conversations. All impacted services have now fully recovered." Users can now expect the service to operate as usual.

For more detailed incident reports, you can visit the official OpenAI status page, which is powered by services like incident.io.