How People Really Use ChatGPT In Daily Life

A Surprising Shift in AI Usage

Contrary to widespread speculation about AI taking over jobs, a new large-scale study reveals a different story. It turns out that ChatGPT is being used far more for personal matters than for professional tasks. Currently, work-related conversations account for only 30% of its total use, indicating a significant shift in how people are integrating AI into their daily routines.

Inside the Landmark Study

This comprehensive research was a collaborative effort between the National Bureau of Economic Research, OpenAI’s Economics Research Team, and Harvard economist David Deming. The team analyzed a massive dataset of 1.5 million ChatGPT conversations spanning from late 2022 to mid-2025, providing a clear picture of user behavior over time.

Personal Tasks Now Dominate

While early adopters frequently used ChatGPT for work-related queries, the trend has reversed. Today, over 70% of all interactions with the AI are for everyday personal use. This leaves a smaller, though still significant, 30% of usage dedicated to workplace needs, showing that its primary role has evolved into that of a personal assistant.

The Most Common ChatGPT Requests

So, what are people actually asking the AI? The study found that a staggering 80% of all activity falls into three main categories: seeking practical guidance, searching for information, and assistance with writing. These everyday tasks have become the dominant use case for the platform.

A More Diverse and Balanced User Base

Another interesting finding from the study is the demographic shift among users. In its early days, ChatGPT's user base was predominantly male. However, that gender gap has now closed, with the platform being used equally by both men and women.

Writing Assistance Leads Professional Tasks

When it comes to professional applications, one category stands out above the rest: writing. A full 40% of all work-related conversations involve drafting, editing, or refining text. This highlights AI’s growing importance as a tool for communication and content creation in the workplace.

Measuring AI's True Value

OpenAI researchers point out that the benefits of ChatGPT extend beyond what can be measured by traditional economic indicators like GDP. The platform boosts personal productivity and provides value in daily life in ways that are not easily captured by conventional metrics.

The Dual Role of Modern AI

The study concludes that ChatGPT has firmly established a dual identity. It serves as a powerful tool for streamlining office work while simultaneously acting as a go-to assistant for managing a wide array of personal, everyday tasks.