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OpenAI Resolves ChatGPT Agent Service Disruptions
Final Resolution Confirmed
As of Saturday, August 16, 2025, at 02:57 AM, OpenAI has confirmed that all impacted services related to the ChatGPT Agent have fully recovered. This marks the end of a period of instability that affected users with elevated error rates.
Timeline of the Second Service Incident
The most recent period of disruption began late on Friday evening. The team's response and recovery process is detailed below:
- Monitoring: On Friday, August 15, 2025, at 11:59 PM, OpenAI announced that a mitigation had been applied and they were actively monitoring the recovery of the affected services.
- Identified: An hour earlier, at 10:50 PM, the team had identified an increase in elevated errors impacting services and began working on implementing a fix.
Earlier Disruption and Recovery
This was the second incident to occur on the same day. An earlier, shorter disruption was also successfully handled by the OpenAI team:
- Resolved: The first incident was resolved on Friday, August 15, 2025, at 10:40 PM, when it was announced that all impacted services had fully recovered.
- Monitoring: Recovery efforts were underway by 09:42 PM, as the team had applied a mitigation and was monitoring the system's stability.
- Identified: The initial problem was identified at 08:44 PM when OpenAI acknowledged that users were experiencing elevated errors. The team immediately started working on a solution.
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