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Indias IT Giants Bet Big on AI Integration Strategy

2025-06-29TOI Business Desk4 minutes read
Artificial Intelligence
IT Services
Business Strategy

AI shift: India's IT majors embrace integration over invention, upskill workforce as global market booms

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India's leading IT powerhouses are fundamentally reshaping their business models to capitalize on the artificial intelligence boom. Instead of pursuing foundational AI research, they are moving away from traditional digital transformation projects and embracing AI-native strategies centered on high-value applications and seamless integration.

A Strategic Shift From Invention to Integration

A review of the FY25 annual reports from Tata Consultancy Services (TCS), Infosys, Wipro, and Tech Mahindra shows a unified direction. These tech giants are positioning themselves as premier AI integrators, choosing to apply and customize existing AI technologies rather than creating their own core generative AI models from scratch. This strategic pivot is a direct response to the surging global demand for enterprise AI solutions, a market expected to reach an incredible $1.3 trillion within the next ten years.

Each company has branded its new focus clearly. TCS's annual report follows the theme “The Perpetually Adaptive Enterprise,” driven by an “AI-First approach.” Infosys is even more direct with its “AI Your Enterprise” theme, while Wipro highlights its role as an enabler, aiming to “Help Clients Build AI-Powered Future-Ready Businesses.” Similarly, Tech Mahindra's report emphasizes “AI Delivered Right.”

Anand G Mahindra, Chairman of the Mahindra Group, poetically described the potential of AI: “Let us think of AI as a gifted child prodigy born and brought up in a library. It has access to all the knowledge in the world. It absorbs everything—information, fact, fiction, truth, untruth, every pattern of human behaviour. Used well, it can create extraordinary value, particularly for businesses like TechM.”

Upskilling the Workforce for an AI First Future

To support this strategic realignment, a massive push in workforce upskilling is underway. TCS has already trained over 100,000 employees in advanced AI, machine learning, and GenAI skills. Infosys reports that over 270,000 members of its workforce are now “AI-aware.” Wipro and Tech Mahindra are also implementing widespread reskilling programs as they transition into AI-first organizations.

Infosys Chairman Nandan Nilekani emphasized the critical need to modernize legacy systems for the AI era. “Enterprises must now create a data architecture so that all the firm’s data is consumable by AI in a holistic manner,” he stated. Nilekani also advocated for enterprises to establish their own “AI foundries and factories” to accelerate innovation and deployment at scale.

Building on Partnerships and AI Foundries

Rather than competing with giants like OpenAI or Google in building large language models (LLMs), Indian IT firms are deepening their partnerships with hyperscalers such as Microsoft, Google, and AWS, along with chipmaker Nvidia. They are also setting up dedicated innovation hubs, like TCS’s AI Labs and Infosys’s AI Foundry, to provide clients with secure environments where they can experiment with and implement AI solutions.

Leadership Vision for Human AI Collaboration

TCS Chairman N Chandrasekaran described generative AI as a “civilisational shift.” He announced that TCS plans to build a large workforce of AI agents that will collaborate with human employees in what he calls a “human-AI” delivery model.

Following this trend, Wipro is reorganizing its Global Business Lines to better focus on delivering AI-powered, consulting-driven solutions. Wipro CEO Srini Pallia explained, “This realignment will allow us to serve our clients better, enabling us to deliver tailored, high-impact transformation.”

While the creation of foundational AI models will likely remain with global tech leaders, India's IT majors are confidently betting that their expertise lies elsewhere. They believe the most significant and lasting value will be created by embedding AI deep within the core of enterprise operations—transforming everything from finance and manufacturing to customer engagement.

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