OpenAI Resolves Brief ChatGPT Service Disruption

Incident Overview

OpenAI has successfully resolved an incident that caused elevated error rates on ChatGPT. The issue, which led to a period of degraded performance for the popular AI service, has now been fully rectified. The official status has been updated from "Investigating" to "Resolved," and users can expect normal service operation.

Timeline of Events

The service disruption was brief, with OpenAI's technical teams acting swiftly to address the problem.

• Investigation Started: On Monday, September 1, 2025, at 03:23 PM, OpenAI officially began investigating reports of increased errors affecting ChatGPT.
• Resolution Implemented: Within 18 minutes, at 03:41 PM on the same day, the company confirmed that a fix had been deployed and the issue was resolved.

Resolution and Recovery

The final update from the company confirmed a complete return to normalcy. The official statement reads: "All impacted services have now fully recovered."

This rapid response highlights OpenAI's commitment to maintaining service stability for its vast user base. Users can always check the official OpenAI Status Page for real-time updates on service availability.

This status update page is powered by incident.io. Availability metrics are reported at an aggregate level. Individual customer availability may vary depending on their subscription tier and the specific model or API features in use.